05. October 2023

Technical service solutions

How Elopak enables smooth operation of filling machines

Efficiency, food safety, cost control: Operating a filling machine presents many challenges. At Elopak, we offer our customers comprehensive support in this field through advice and support. Our technical service solutions ensure efficient production, compliance with food safety standards and cost transparency. With global representatives in 27 countries, we ensure that we are always close to our customers.


highly skilled technical and maintenance engineers design, install and maintain complete packaging solutions to meet the highest operational excellence standards.

Our services at a glance


Our certified maintenance system ensures excellent performance and supports customers throughout the entire lifecycle of their equipment. With our Preventive Maintenance Program (PMP), we ensure operational excellence by detecting and correcting potential failures in time to minimise downtime and ensure maximum machine efficiency.

Our maintenance service

Certified maintenance system with comprehensive services throughout the entire system lifecycle
Regular maintenance for optimal machine performance and reduction of efficiency losses and machine downtime
ISO 22000 certified maintenance system for long-term quality assurance
Preventive Maintenance Program with systematic inspections for early fault detection and correction
On-site technical support by local offices and a key contact person
Application-oriented tool cases with standardised processes and tools for easy and safe maintenance

Upgrade and retrofit

Our upgrade and retrofit solutions help customers adapt their filling machines to changing market demands and increase their productivity, quality and efficiency. With our tailored upgrade and retrofit solutions, we enable customers to modernise their existing line equipment while saving costs and remaining competitive.

Our upgrade and retrofit solutions

Upgrade and retrofit strategy for adapting older machines to changing market demands
Technology, mechanics and software updates to extend the life of machines
Flexible solutions from individual upgrade and retrofit kits to complete modernization
Improve productivity, quality, cost, delivery, safety and working conditions
Support with environmental protection and sustainability by limiting waste formation and decreasing energy consumption
Tailor-made return on investment calculation to evaluate each of your investments in advance


We offer a wide range of training courses for customers, including operator, technical, quality and product training. With our tailored training courses, customers can gain the knowledge and specific skills needed to operate their machines optimally and improve production performance.

Our training offer

Wide range of training courses for operators, maintenance technicians, quality engineers and management
Training reduces the risk of failures, increases production safety and improves employee satisfaction
Individual combination of modules according to participants’ requirements
Opportunity for voluntary certification for operators with Elopak diploma and assessment of skills and knowledge
Training is ideally carried out in the local language either at an Elopak office or in customers' production facilities

Original spare parts

Our extensive spare parts portfolio offers a wide selection of original components for a variety of machine models. With our reliable supply chain and global presence, we ensure a fast and efficient supply of spare parts to minimise downtime and ensure smooth production.

Our spare parts service

Components are designed to be precise and robust beyond the market standard
Spare parts tailored to the capabilities of the machines, including special materials for the food industry
24/7 contact point and emergency service for spare parts
Time-efficient maintenance intervals with verified spare parts and warranty protection
Environmentally friendly packaging and continuous optimization of logistics to reduce CO2 emissions
Webshop for convenient ordering and handling of spare parts needs
All these services can be anchored in a Service Level Agreement. The modular offering covers everything from basic needs to premium supplies and can be tailored to the specific needs of our customers. This allows customers to focus on their core tasks while we take care of the service and maintenance.
All-round service for the entire process chain
Tropicana, UK
Tropicana has launched its first range of shelf-stable juices, opening up new markets for the global brand. The shelf-stable juices launched at all major retailers in the UK in mid-2023.
WOVO by Campomayor, Spain
Liquid egg pioneer Campomayor has teamed up with Spanish food scientists to develop the world’s first dairy alternative made from egg whites. WOVO was launched in April 2023 in national retailers across Spain including Carrefour Hypermarkets, Gadis, Froiz and Vegalsa-Eroski chains.
LUORO, Germany
The German manufacturer and supplier of sustainable products introduced the new ‘Mild Herbs’ Paperdent mouthwash in 500ml D-PAK™ cartons in August 2023. The carton enables LUORO to save more than 80 percent plastic compared to the usual packaging for mouthwash products.